What we collect
Booking information (name, email, phone, address), payment information processed by our payment provider, and rental history. We collect what we need to confirm the rental and reach you when something needs attention.
How we use it
To process your booking, send confirmations and reminders, coordinate delivery and pickup, send roadside dispatches, and improve the service. We do not sell your personal information to third parties.
SMS messaging
When you submit a phone number through our web chat, booking form, or contact form, you consent to receive transactional and customer service text messages from GoGo Rental related to your inquiry, reservation, pickup and return logistics, and follow-up. Message frequency varies based on the conversation. Standard message and data rates may apply. Reply STOP at any time to unsubscribe; reply HELP for help, or call 866-739-4114. We do not share your mobile number with third parties for their marketing purposes, and SMS opt-in is not transferred to any subsidiary or affiliate. Mobile opt-in data and consent are not shared with any third parties for marketing reasons.
Cookies + tracking
We use essential cookies to keep the site functional and analytics cookies to understand how the site is used. You can disable non-essential cookies in your browser settings.
Your rights
Email support@gogorental.com to access, correct, or delete the data we have about you. We'll respond within 30 days.
Contact
Questions about this policy? Reach us at support@gogorental.com or call 866-739-4114.